08.30 Summit Registration

09.00 Opening Address: Exploring Telecoms Fraud Risks In The Current Converging Telecoms Market

• Identifying current telecoms fraud risks faced by operators
• Examining the trends of fraudulent activity that operators are experiencing
• Understanding and assessing the cost of each fraudulent activity to operators
• Analysing the next steps in protecting against future fraud threats

9.20 Importance Of Telecom Infrastructure Security In Fraud Prevention

Marek will touch on an in-depth session uncovering the importance of infrastructure security in preventing future fraud. Key points which this session will touch on include:

• Common mobile network misconfigurations resulting in fraud
• Real life mobile core network security challenges
• Effective strategies for creating a more secure mobile network infrastructure

Marek Bialoglowy
APAC Security Consulting Practice
Nokia Siemens Networks

10.00 A Case Study Of Fraud Haunting Telcos Now And Then

• Identifying a fraud management system to deliver more efficient and volume robust records processing abilities
• Investigating the success of multiple fraud detection techniques to minimise bad debt and fraud: Neural predictive analytics, fussy logic, rules, thresholds, behavioural modeling and high usage detection
• How to combat the fraudsters’ behaviour modification to escape detection: All rounded tracking of features within each transaction into account

Irdawati Mohd Nor
Head of Revenue Assurance
Digi

11.00 Effective Fraud Management (Day-To-Day Operations)

• Leveraging advanced monitoring and security techniques to protect mobile subscribers, networks and profits from SMS spam and spoofing
• Real life sharing of on-the-ground strategies for combating fraud
• Real life fraud experience: Fraud department’s involvement in new products/services to be launched
• Challenges faced by fraud department

Sangar Maniam
Manager, FIN-Forensics
Maxis

11.40 Strategies For Minimising Revenue Leakages Caused By Roaming Fraud

• Examining the benefits of NRTRDE on minimising roaming fraud
• Implementing an end-to-end strategy to combat international revenue-share fraud
• Monitoring your international mobile application part (MAP) link with the IAS system for effectively detecting performance problems with roaming partners and impacted visitor location registers
• Leveraging on effective detection for informed decisions on retention of existing subscribers and acquisition of new subscribers

Andriady Indra
Division Head Fraud Management
PT INDOSAT

13.35 Assessing The Impact Of Migration To VoIP On The Spike In Enterprise Fraud

• Total protection of your VoIP network through new access and authorisation measures, encryption for signaling and media traffic for assured privacy of real-time communications
• Combating VoIP Toll Fraud through effective patching of Session Border Controllers (SBCs) or media gateways loopholes
• Creating a more secure PBX/Voicemail/Application Server to prevent system exploitation

Pamela Noriega
Revenue Assurance and Fraud Manager
Nueva Tel

14.15 Developing Monitoring Strategies To Detect And Limit The Impact Of Enterprise Subscription Fraud

• The modus operandi of the subscription fraudster
• Utilising data mining techniques to detect and analyse irregular patterns as early as at activation time
• Leveraging on a robust fraud risk management system for extensive investigative analysis to detect and dissect fraudulent behaviour

Andriady Indra
Division Head Fraud Management
PT INDOSAT

14.55 Risk Assessment Strategies For Preventive Fraud Initiatives During New Products And Service Roll Outs

• Managing the risk presented by players in the VAS and content value chain
• Protecting and maintaining your revenue streams through creating secure delivery channels
• Data warehouse and data modeling for new service initiatives to effectively detect and prevent new service fraud

Rajesh Sebastian
Dy. General Manager Credit and Revenue Assurance, IDEA Cellular Ltd.
India

15.55 Practicing Revenue Assurance & Fraud Management In Axiata (Bangladesh)

• Revenue Assurance structure, objective and scope of area covered in Axiata (Bangladesh)
• Success story of revenue assurance to handle risk factor in Axiata (Bangladesh)
• Identifying suspected VoIP fraud through a comprehensive revenue assurance tool (in Bangladesh non-licensed VOIP is illegal)

Fazle Karim
Head of Revenue Assurance and Fraud Management
Aktel

16.35 An AAPT Case Study: Leveraging Intelligence Effectively Within Your Organisation To Prevent And Detect Fraud

• Findings from AAPT for using fraud indicators for the detection of internal fraud
• Key detection techniques and measures in place to gather intelligence
• Mitigation strategies to reduce the fraud and related risks to the business
• Case study examples of potential pitfalls and successes of fraud prevention strategies
• Key considerations for: Setting the roles and responsibilities; Employee training; Creating a culture of fraud prevention and mitigation; Pre-employment screening strategies

Mitch Blake
Senior Manager of Fraud and Risk
AAPT

17.15 Chairperson’s Summary And Close Of Conference Day One