08.30 Summit Re-Registration

09.00 Opening Address: Developing Effective Fraud Management Strategies In Next Generation Networks

• Understanding how network security needs to change with the move to 3G
• A brief overview of cloning, tumbling and other ways of compromising mobile networks and handsets
• The development of fixed networks and its coalescence with mobile networks

09.20 Protecting Against Interconnection Fraud In The Move To All IP

• Investigating the role of OSS with fraud management in Reliance
• Recognising the new fraud risks due to IP interconnect fraud
• Understanding how to design your infrastructure to enable the easier detection of IP fraud

Rajeev Singhal
CIO IDC
Reliance Communications

10.00 The Merging Of Fraud & RA – Organisation, Process And Systems

Developing a strategic relationship between Fraud and RA

• Examining the benefits of merging Fraud and RA
• Combining Fraud & RA to manage risk in an NG environment
• Leveraging the benefits of merging the organisation, systems and processes to improve overall ROI

Pietro Saia
Senior Consultant
Praesidium

11.00 Fraud Investigations In Telecom-Key To Effective Fraud Management

• Creating a secure and efficient detection for protecting against SIM card fraud
• Identifying fraud activity through subscriber update location and minimising customer dissatisfaction due to incorrect billing
• Generating security keys to protect against SIM card fraud for reducing revenue loss
• Understanding the strength of your security mechanisms aimed at preventing SIM card fraud for improving roaming quality and revenue

Vikram S Kulkarni
Head-Investigations, Fraud Risk & Security
Vodafone Essar

11.40 Roundtable Session 1: Creating Prevention And Detection Strategies For Reducing Fraud Risks With Traditional And Value Added Services

• Identifying the kinds of service frauds experienced at the moment
• Examining the success and pitfalls of implemented measures for tracking and preventing service fraud
• What’s next: Preventive measures for upcoming service fraud trends

Roundtable Session 2: Creating An Innovative And Convergent, Anti-Fraud Detection and Management Solution

• Real-time detection based on CCS7 signal link tapping to capture signaling link information associated with call and various service parameters
• Combating traditional voice-based fraud and next generation fraud with converged voice and data services

Roundtable Session 3: Maximising Channel Control And Prevent Loss From Fraudulent Dealers

• Aggregating and reporting subscription fraud cases by dealers to clamp down on unscrupulous dealer partners
• Proactively identifying dealer fraud by calculating the expected dealer behavior vs. the actual behavior to detect suspicious activations
• Implementing dealer performance audits to eliminate unfavourable dealers from your market channel
• Distinguishing irregular usage, activation and commissioning from expected dealer behaviour

Roundtable Leaders:

13.35 A Virgin Mobile Case Study On Creating A Profitable Fraud Management System

• The business side to fraud and information security
• Strategic and business planning for tomorrow’s threats
• Creating a business value for fraud investigations
• Understanding the business value for unifying fraud management and network security functions for enhanced fraud management

Dane Warren
Head of Security
Virgin Mobile Australia

14.55 Effectively Tackling Against SIM Bypass To Minimise Interconnect Fraud

• Examining a scalable solution for identifying carrier or subscriber level, Mobile Station International Subscriber Directory Number (MSISDN)
• Developing a bypass audit plan for continuous monitoring whilst maintaining an on-line connection to your system for near real time reporting of fraud
• Controlling interconnection fraud through active probing of your network for near-real time interception of fraudulent calls

Ikhsan Chan
VP System Risk Management
PT. Telekomunikasi Indonesia

15.55 Strategies To Detect, Prevent And Identify Fraud

• Implementing a scalable fraud system to allow processing capacity to match the load on the system
• Selecting a cost efficient solution to identify fraud in real-time whilst respond to changing fraud patterns
• Ensuring a high fraud detection hit rate for early phase prevention of identify fraud

Hency Joan Lim-Sta. Ana
Senior Manager - Fraud Risk Management
Smart Communications Inc.

16.35 Ethics Hotline/Whistle Blower Hotline-Best Practices For Enhanced Fraud Management

• Leveraging on the whistleblower hotline as a cost effective method to improve corporate governance
• Creating a robust system for earlier detection of fraudulent activities for limited loss
• Identifying the key check points for creating a robust whistleblower system

Vikram S Kulkarni
Head-Investigations, Fraud Risk & Security
Vodafone Essar

17.15 Chairperson’s Summary And Close Of Conference